Privacy Policy

This policy applies to visitors to prodesignity.com, people who contact us about a project, and clients who engage us for 3D product rendering, packaging design, product CGI, product animation, or Amazon and Shopify listing visuals.

It does not cover third-party websites we link to, or the platforms our clients publish finished work on (for example Amazon, Shopify or Meta), which run under their own privacy policies.

Controller

ProDesignity, Khulna, Khulna Division, Bangladesh. Contact: info@prodesignity.com.

Personal data

Any information that identifies you directly or indirectly — for example your name, email address, company, or IP address.

Client materials

Files you send us to complete a project: product photos, CAD and STEP files, dielines, brand guidelines, artwork and copy.

We do not buy contact lists, and we do not ask for payment card numbers on our website.

• Respond to enquiries and prepare quotes, scopes and timelines.
• Deliver contracted work: 3D modeling, rendering, packaging design, CGI, animation and listing visuals.
• Send project updates, review links, revision requests and final files.
• Issue invoices, collect payment and keep accounting records.
• Protect the site against abuse, spam and fraud.
• Improve our services using aggregated, non-identifying usage patterns.
• Send occasional service updates, only where you have asked for them or where we have a prior business relationship. Every such email has an unsubscribe link.

Contract

Processing needed to quote for, deliver and support a project you have engaged us for.

Legitimate interests

Running and securing our website, keeping business records, and replying to enquiries from prospective clients — balanced against your rights.

Legal obligation

Retaining invoices and tax records for the period required by law.

Consent

Optional marketing emails and any non-essential cookies. You can withdraw consent at any time.

Much of what we receive is commercially sensitive — an unreleased fragrance bottle, a packaging dieline, or a product not yet listed. We treat all client materials as confidential whether or not a separate NDA is in place, and we are happy to sign yours.

• Access to project files is limited to the team members working on that project.
• We do not publish work in progress, and we do not add finished work to our portfolio without your written approval.
• If you request a portfolio embargo or permanent exclusion, we honour it — see the Terms of Service for the portfolio licence.
• Working files are removed from active storage after 24 months unless you ask us to keep them for future revisions.

AI-assisted tools are part of a modern production pipeline. We use them in ways that keep your material private:

• Confidential client files — CAD data, dielines, unreleased artwork and NDA-covered products — are not submitted to public or consumer AI services.
• Where we use AI-assisted software in production, we use business or enterprise tiers configured so that inputs are not retained for model training.
• Final deliverables are produced and quality-checked by our team; we tell you if any part of a deliverable was generated rather than modeled, when that distinction matters to you.
• We do not use client data to train any model of our own.

We may also disclose data where we are legally required to, or to establish or defend legal claims. If our business is ever transferred, personal data may transfer with it, and we will tell affected clients in advance.

Where personal data leaves the UK or European Economic Area, we rely on Standard Contractual Clauses or an equivalent approved transfer mechanism with each provider, together with practical safeguards such as encryption in transit and access controls.

You can ask for earlier deletion at any time by emailing info@prodesignity.com.

• Access — get a copy of the personal data we hold about you.
• Rectification — have inaccurate data corrected.
• Erasure — have data deleted where we have no overriding reason to keep it.
• Restriction — pause processing while a dispute is resolved.
• Portability — receive your data in a machine-readable format.
• Objection — object to processing based on legitimate interests, including direct marketing.
• Withdraw consent — at any time, without affecting processing already carried out.

California residents may additionally request disclosure of the categories of personal information collected and request deletion. We do not sell or share personal information as those terms are defined under the CCPA/CPRA, and we will not discriminate against you for exercising any right.

If you are in the UK or EU and are unhappy with our response, you may complain to your national supervisory authority.

• Essential — needed for the site to work, including your light or dark theme preference, which is stored locally in your browser and never sent to us.
• Analytics — aggregate measurement of page visits so we know which services people are looking for.

You can block or delete cookies in your browser settings. Blocking essential cookies may break parts of the site.

• HTTPS across the whole site.
• Access to client files limited to assigned team members.
• Multi-factor authentication on studio accounts.
• Expiring links for large file delivery where supported.

If you believe your data has been compromised, contact info@prodesignity.com immediately. Where a breach is likely to result in a risk to your rights, we will notify you and any relevant regulator within the timeframes required by law.

If you believe a child has provided us with personal data, contact info@prodesignity.com and we will delete it.

For material changes affecting active clients, we give at least 30 days' notice by email before the change takes effect.

ProDesignity, Khulna, Khulna Division, Bangladesh. Email info@prodesignity.com or message us on WhatsApp at +880 1738-142398. We aim to reply within two business days.