Terms of Service

Services

3D product visualization, 3D product modeling and CAD, photorealistic product rendering and CGI, packaging design and mockups, product animation, and e-commerce listing visuals for Amazon and Shopify.

Deliverables

The final approved files we deliver — rendered images, animations, packaging artwork, dielines, 3D models or listing graphics — in the formats set out in the quote.

Client Materials

Product samples, photographs, CAD and STEP files, dielines, logos, fonts, copy and brand guidelines you supply.

Quote

The written proposal setting out scope, deliverables, formats, price and timeline for a project.

We confirm each project in writing before starting. The quote states the deliverables, the number of angles or scenes, output resolutions and file formats, the revision allowance and the delivery schedule.

• Additional angles, scenes, SKUs, variants or formats requested after the quote is accepted are treated as new scope.
• Changing product geometry, packaging structure or brand direction after modeling has begun may require re-modeling, quoted separately.
• We will always tell you the cost impact before doing extra work.

• Supply usable reference: dimensioned drawings, CAD or STEP files, clear product photographs, print-ready artwork and correct dielines.
• Confirm that you own or are licensed to use all Client Materials, including fonts, stock imagery, logos and third-party trademarks.
• Consolidate feedback into a single response per review round.
• Respond within 7 days at each review stage. Longer gaps move the delivery date.

Revisions cover refinements to work already scoped — lighting, camera, material finish, layout and typography adjustments. They do not cover a change of product, concept or creative direction, which is new scope.

Where a project stage is not approved or commented on within 7 days of delivery, we may treat that stage as approved so later stages can proceed.

• A 50% deposit is required to schedule and begin work. It is non-refundable once production starts.
• The balance is invoiced on approval of the final deliverables and is due before high-resolution or source files are released.
• Longer engagements may be split into milestones as set out in the quote.
• Prices exclude any taxes, duties or bank transfer fees, which are payable by you.
• Invoices unpaid after 15 days may pause work and incur reasonable late fees.

We plan capacity around agreed dates and communicate early if anything is at risk. Delays caused by late feedback, missing reference material, changes in scope, or events outside our reasonable control shift the schedule by at least the length of the delay.

• On full payment, you receive worldwide, perpetual, exclusive rights to use the final approved deliverables for commercial purposes, including advertising, packaging, print and e-commerce listings.
• Client Materials remain yours throughout.
• We retain ownership of our underlying know-how, shaders, rigs, HDRI setups, scene templates, scripts and any generic assets not created specifically for you.
• Source and working files — scene files, project files and layered originals — are not included by default. They can be licensed for an additional fee, agreed in writing.
• Rights do not transfer until payment clears in full. Using unpaid deliverables commercially is a breach of these terms.

Unless you ask otherwise in writing, we may display completed deliverables on prodesignity.com, in case studies, in social posts and in proposals, crediting your brand.

• We never publish unreleased products, and we honour embargo dates.
• You may request permanent exclusion at any time, before or after publication, and we will remove the work.
• Where an NDA is in place, its terms override this section.

We treat product plans, launch dates, formulations, pricing and unreleased designs as confidential by default and limit access to the team working on your project. This obligation continues after the project ends.

Where a deliverable includes third-party licensed content, we tell you what it is and what the licence permits. Extending a licence to new media or territories is your responsibility unless we agree otherwise in writing.

• Cancel within 7 days of paying the deposit and before production begins for a full refund of the deposit.
• After production begins, we invoice for work completed and hand over what has been produced to that point.
• We may cancel a project for non-payment, abusive conduct, or if the work would require us to infringe someone else's rights, refunding any amount paid for work not yet done.

• All site content — images, renders, animations, copy, layout and code — is owned by ProDesignity or its clients and may not be reproduced without permission.
• No automated scraping, bulk downloading or reverse engineering.
• No attempt to disrupt, overload or gain unauthorised access to the site.
• Quoting or citing our published material with attribution and a link is welcome.

We warrant that deliverables are our original work or properly licensed, and that we will perform the services with reasonable skill and care consistent with professional industry standards.

We do not warrant any specific business outcome. Conversion rate, ranking, click-through rate, sales volume and marketplace approval depend on factors outside our control, including your pricing, product, listing copy and platform policies.

Rendered colour is calibrated as closely as possible but screen and print output differ. For packaging going to print, always confirm against a physical proof and your printer's colour profile before production.

The website is provided “as is”. To the extent permitted by law, we exclude implied warranties of merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, our aggregate liability arising out of or in connection with a project is limited to the total fees paid by you for that project. We are not liable for indirect or consequential loss, including lost profit, lost sales, print or manufacturing costs, or reputational harm.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

You agree to indemnify us against claims, damages and reasonable costs arising from Client Materials you supply, including claims that they infringe a third party's intellectual property, or from your use of deliverables in a way not permitted by these terms.

This includes natural disasters, war, civil unrest, epidemics, strikes, sustained power or internet outages, and government action. Where such an event continues beyond 30 days, either side may end the project, with payment due for work completed.

Any dispute is subject to the exclusive jurisdiction of the courts of Khulna, Bangladesh. Before starting proceedings, both sides agree to attempt resolution in good faith within 30 days of written notice.

The version number and date at the top of this page always show the current text. We give active clients at least 30 days' notice of material changes.

ProDesignity, Khulna, Khulna Division, Bangladesh. Email info@prodesignity.com or message us on WhatsApp at +880 1738-142398.